# FSO Failed to inform me of an Incident in JPAS
**URL:** https://discuss.clearancejobsblog.com/t/fso-failed-to-inform-me-of-an-incident-in-jpas/8067
**Category:** SECURITY CLEARANCE Q&A
**Created:** [August 19, 2019, 1:22pm UTC](https://discuss.clearancejobsblog.com/t/fso-failed-to-inform-me-of-an-incident-in-jpas/8067 "2019-08-19T13:22:47Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Matt1968](https://discuss.clearancejobsblog.com/u/Matt1968)
#### Post date: [August 19, 2019, 1:22pm UTC](https://discuss.clearancejobsblog.com/t/fso-failed-to-inform-me-of-an-incident-in-jpas/8067/1 "2019-08-19T13:22:47Z")
I was not told by my FSO that I had an “Incident” on my JPAS. 3 months went by and then I was told that my clearance went in Non-Determination status. I request a fioa report of the incident and the actual incident had been fixed.
This should not had been an issue. Now I have no clearance due to the failure of the FSO not getting me information about the Incident being on my JPAS.
What are my options?
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### Author:  [@amberbunny](https://discuss.clearancejobsblog.com/u/amberbunny)
#### Post date: [August 19, 2019, 8:44pm UTC](https://discuss.clearancejobsblog.com/t/fso-failed-to-inform-me-of-an-incident-in-jpas/8067/2 "2019-08-19T20:44:59Z")
I would report this up your chain, manager, upper management, security management etc. I don’t know how many clearances the FSO is tracking and that could be a factor, but any time an employees work is threatened by a clearance action…particularly one caused by me…I too am accountable and it is mine to fix. All companies would have a process to assist on this through HR possibly? Start with your supervisor and senior management to resolve at lowest level first