Review training isn’t the easiest thing if you were never an FI or had any review experience. The guidance material is scattered all over the place yet you’re expected to be able to remember and recall all of it and alot of it is vague in how it is written.
The lattitude to let things go, our “discretion” has largely gone away since DCSA took over, we get a lot more stuff kicked back or quick fixes now. And yes, as someone else stated, a DCSA reopen doesn’t count against the FI.
Review staff is also now under more scrutiny to release more reports per day, juggling between units of work and cases per day to meet metrics that seem to make less sense than before.
It’s difficult and I personally am not sure how much longer i’ll be doing this but the larger percentage of reviewers really don’t want to RZ anything because we get less metric points when we have to go back to something but as I stated, we’re getting kick backs for tons of stuff now.
Just my .02