# Why is DCSA still conducting all work by phone or VTC?

**URL:** <https://discuss.clearancejobsblog.com/t/why-is-dcsa-still-conducting-all-work-by-phone-or-vtc/13380>\
**Category:** INVESTIGATORS\
**Created:** [July 15, 2021, 3:49pm UTC](https://discuss.clearancejobsblog.com/t/why-is-dcsa-still-conducting-all-work-by-phone-or-vtc/13380 "2021-07-15T15:49:48Z")\
**Posts on this page:** 1\
**Showing post:** 28

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**Author:** ![Watchurbk](https://avatars.discourse-cdn.com/v4/letter/w/a9adbd/32.png) [@Watchurbk](https://discuss.clearancejobsblog.com/u/Watchurbk)\
**Post date:** [July 19, 2021, 3:11am UTC](https://discuss.clearancejobsblog.com/t/why-is-dcsa-still-conducting-all-work-by-phone-or-vtc/13380/28 "2021-07-19T03:11:31Z")

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You have that absolutely right. The contract companies have “bastardized” the investigations process. However, it’s the “Customer” that has allowed it every step of the way. My children only get away with what I allow.

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