I would like to have a full tool box. There are many times i review a case and wish the interview would be done in person. Many times I am glad for the video interview/phone option. Not every Subject needs the bright lights and warm room to complete their investigation.
Also, my org covers large parts of three states and two time zones (yes, just my org, not just my team). Driving three hours one way and hoping to find an interview location for a minor in possession or financial issues is silly when the interview can be completed just as well as by video. The developed felony or disqualifying mental health diagnosis should be done in person.
Just let me have a range of tools, please…