You cannot have this conversation without the “begin timeliness” factor from the customer. Companies are penalized financially for NOT churning out the cases. It’s simple. The customer can set maximum caseloads for contractors. They know dang well the disconnect between quality and quantity. Starting someone at $38,000 to $40,000 a year? You can go answer phones for that much. I have been in this business long enough to know the details as second nature. If you care about National Security then changes would have been made a long time ago. Everything changes but it all stays the same. And one last thing…if you don’t like the work…go get another job!
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