***** WELL WELL WELL So What’s the Moral of the Story… Mr Eric Hess and all the CACI people out there might want to take some notes…
Treat your employees with respect.
Don’t take away their paid time off/vacations,especially since they earned it!
Don’t make them pay a ridiculous amount of money for health insurance.
Don’t DEMOTE your employees (put yourself in our shoes could you realistically get all that work done in 40 hours).
Compensate people for their hard work.
Don’t add unnecessary stress and pressure on people that are just simply trying to do their job.
Give people enough time to conduct a thorough investigation. 3 to 5 days is not enough time to anything done…3 to 5 weeks is more like it…
Don’t set unrealistic due dates/expectations.
Don’t be so number driven because at the end of the day we are conducting investigations for National Security not to meet quotas…
REMEMBER that every investigation is different and CANNOT be measured on the same level…
WORDS FROM FEDERAL OPM AGENT…
Feds TPD have no impact on their annual evaluations. Although the SACs still track the metric to make sure that the agents are staying productive, it is not a critical element for evals.
Instead, a larger emphasis is placed on the quality rating, % of ACDs met and overall professionalism. The SACs have a lot of say in the final rating given.
It was recognized a long time ago that TPD and MOC are misleading and unreliable stats to compare agent with because of the innate differences in the different geographic areas.
Basically, how can you hold an agent in Crystal City, VA to the same standards that you would an agent working rural Kansas…
So why do Contractors doing the same exact job have different expectations/quotas to meet???
Please some answer that question for me. This theory above that came from a Federal Agent should be used all across the board… We as contractor should not have unrealistic metric and be threatened with demotions… We ALL have bills to pay and families to feed… Taking away someones salary is NOT the answer…
So Mr. Hess, Keypoint, Caci and whoever else is still in the game please do us all a favor and change the way that stats are measured…
Working off the clock is a big NO NO so why do you set unrealistic stats??
KEYPOINT and CACI please do not make the same mistakes as USIS. Remember that your investigators are the most important part of your business… One of the main reasons USIS came crashing done was because all of their employees were not happy and treated like Dirt… Don’t make the same mistakes… Read all of these posts and improve your weaknesses… Remember the root of a success is happy employees.
If anyone else has something to add please do…
I have been reading all of these posts and it’s amazing how people are looking out for each other… I have been an Investigator for over 8 years and take pride in what I do… Thank you to all that have contributed…