Hi All, new guy here. Glad for any help you can provide.
I accepted a TO with DHS NPPD back in October. The position requires a Secret clearance. Just called the 5612 phone number and they told me they don’t have a pending investigation for me. I know OPM/NBIB doesn’t process all investigations but does that also mean they can’t see the status of all pending investigations? If they can’t see them all, who is likely processing my clearance and is there a main line for them I can call to get a status?