All sadly (so very sadly) true. Moving the DSS/PSMO-I backlog to OPM will not solve the backlog. It just centralizes it in one location. It will not result in the investigations getting completed faster. However, not to defend OPM, but their response of “waiting a response from another agency” is true and valid. In many cases, OPM sends queries to other government agencies for information, such as ICE/INS for naturalization verification; State Dept for born abroad of US parent info; many agencies for prior background investigations, etc. In such cases, OPM is at the mercy of the other agency and has no hammer to force the answer. Some of these circumstances can be solved by other processes. Citizenship info/documentation can be obtained by OPM via personal interview or provided directly to the CAF through the subject’s security manager/FSO. I think that the Federal personnel security players should get together and set some guidelines for OPM to close cases where the missing info could be obtained from an alternate source so OPM could close the case and get it to the CAF for review. That might alleviate some of the backlog and maybe get the “chiefs” involved in problem solving instead of leaving us “Indians” to fret over people being paid with no job to do/MOS not qualified, trainee/security holdovers or people getting fired/terminated because the government customer cannot wait for the employee to get cleared.