Partner and I both used to work for a contractor for the TSA (Screening positions, not administrative), were told the position required a Secret clearance when we applied, filled out SF-86s, and were told our clearances were respectively in order (I had TS/SCI from military already).
Fast forward 5 months after our last day, my partner is told by a hiring manager after interviews for a new job that her clearance can’t be found in JPAS, and that usually TSA only issues Public Trust clearances. Attempted to get ahold of our former company’s FSO, but they’re out for the day. Figured I should check in to see what could be done in the case the FSO cannot resolve it the issue.
Thanks in advance for your input!