Completion Time for Public Trust

I’m federal employee and emailed my security office
They told me my latest Equip was submitted successfully and sent forward. I submitted some documentation for some debts I was paying offThey already ran credit check

However it could take a year to complete. Have others been in this situation

Public Trust Tier 4

Why a year? The Tier 4s i have worked only become delayed when there are elements of the questionnaire that were omitted or not current - such as the Subject’s location (I’ve had two Tier 4s recently where the Subject was actually in another state.).

They didn’t tell me why