Metrics for non investigators

How are non-revenue generating personnel measured at the various contracting companies? How do they justify their positions?

They create BS activities to make themselves appear relevant with busy work, such as the NQM position. Besides wasting our time to cya their very existence, nothing they do matters whatsoever to the field.

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I could be wrong, but I believe that the DCSA contract requires that cases go through a preliminary check prior to being submitted to the customer. Working around that contract requirement is what led to the collapse of USIS back in 2014 (well, that and some other unethical stuff). So in short, they justify their positions because the contract requires it.

If the contract stated that contractors had to have 3 guys standing out front twirling batons, they’d do it.