So I recently retired earlier than expected from the military and did not check to see if the correct separation date was loaded in JPAS. Now with a new job that requires a security clearance, they cannot access my record because it still shows me active military. The military record is owned by no one and cannot change the separation date in JPAS. The Air Force reflects the correct separation date and also DEERS, but the date will not change in JPAS to the correct one. Called DMDC to help but they say a personnel entity has the wrong info and feeding into JPAS but everything on my end is correct. What are the steps I need to take to fix this issue so my new job can access my record?