I am currently waiting for an SSBI to work as a BI. My case closed on 3/13 and an adjudicator reached out to me on 3/19 for additional information. However, I received an email today stating that my e-qip documents have been received and accepted in security and how OPM has scheduled a background investigation based on the information. This confused me, so I decided to call OPM/NBIB at their FOIA line. They told me that a totally new investigation started for my case on 3/28. I assume that they need to do more investigation, but why wouldn’t they just reopen the old case? The person at FOIA mentioned that a new investigation and reopening the old one is totally different. If someone could shed some light on this matter, I would appreciate it greatly.