Security Clearance Stuck

Hi everyone. I work as a contractor for a gvt agency and received my interim within 6 days back on December 21st. The clearance is with DOD. My director within the gvt agency has offered me a civil service position and I accepted. Everything is cleared however I have yet to receive my full clearance. I spoke with the Security officer of my contract company and the director and based on the record it says my clearance is “Open”. The security officer stated my clearance should be completed by now but when she contacted the CAS, they said they don’t know a thing and it seems like my clearance is stuck somewhere. I’m
worried my job will rescind my job offer and have yet heard anything. It’s people within my department who started after me and have received their full clearance.
I’m so confused and just don’t know what to do. Any advice?

make a congressional inquiry they should be able to help you.

I don’t understand how the SSO or CAS doesn’t know where the clearance is in the process. That sounds very incompetent to be frank. You don’t need to have a Final clearance to start a job. To that end, if the org is that lost in this simple process, Is that really where you want to work? Yes, there MANY agencies that have no idea what they are doing. Contractors are more familiar with them because of moving around job to job. There are agencies i stay FAR away from because of issues just like yours. It’s the nature of the beast. I saw someone recommend a congressional inquiry. As someone who has tried that rout a few times, i can tell you that they are pretty useless. The agencies don’t really answer to them, they just give them a canned answer, “we are looking into it”.

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According to DCSA average end-to-end processing time for the fastest 90% of contractor Top Secret clearances was 243 days in 2nd Quarter FY24. An average is only a mathematically computation; some cases take less than the average and some cases take more. It’s much too early to ask for your congressman’s help.

When OPM was running BI’s they had a phone number you could call and get some very limited information. If DCSA is still offering this service, you could at least verify that you’re not completely “lost” in the system.

What is CAS? If that’s the adjudication folks, they don’t know anything about an investigation until it arrives at their inbox and that won’t happen until the investigation is complete. passed through various QC steps, and transmitted from the investigation group to the adjudicators.