TS/SCI verification

I received an email from DHS back in June 2020 that I have been cleared of TS/SCI after about 9 months and to set up a resumption date. I started with DHS as a new employee June 8, 2020 and received TS/SCI debrief June 11, 2020. But I resigned and moved to the DOJ on August 30, 2020 and the DOJ did another T5 background investigation with favorable Adjudication again. Now I am trying to move to another job, but the SFO can’t verify my clearance (TS/SCI) via DISS .

What should I do now or what could be the problem?

Does DHS or DOJ use DISS? I thought this was a DOD system.

I would imagine DHS will see DISS. They used to see JPAS. (Going off what a DHS-employed friend tells me.)

DISS data is not visible at this time. The transition from JPAS to DISS resulted in a glitch.

Did you complete your Probationary period?