How does DHS, DOE, and DOD reciprocate on clearances?

I have a clearance through DOE (Q), which also shows up in JPAS as a TS. I also have suitability through DHS, and an SCI granted through the contract with DHS.

It is my understanding that the SCI through DHS should also be in JPAS. However, I am being told that it’s not showing up.

I am looking at applying to new positions, but ran into problems when the clearance check tells them that I don’t have an SCI. Can someone explain the difference between DHS SCI and others?