Don’t give up hope. So, here is what I can say with a reasonable amount of certainty. CBP is without a doubt one of the most challenging agencies to get onboard with. If you only count my “BI” and not application process, HR process and everything in between; this is my timeline. Investigation began on 08/12/2016, my investigator had preliminary data acquired right before we met. He was very seasoned and extremely efficient. His completed investigation was turned into CBP on 12/28/2016 right after Christmas with us meeting for a follow up on 12/02/2016. So total time for just the field portion of my investigation was a little over 4 months.
Now one might say WOW! That’s fast, and for all intents and purposes it was. However, that is not all that is involved, not by a long shot. CBP requires a NAC “National Agency Check” this is one BIG piece that is outside their wheelhouse. CBP requested my NAC way before my BI. If memory serves it was like 05/01/2016. The results of which were not sent to CBP until 07/30/2017, that’s 14 months for a NAC. If you ask anyone that is a crazy amount of time.
So, I reached out to my congressman when I found out that the BIG hold up on my investigation was my NAC. And, when I did that; the pace accelerated quickly.
From beginning to end for me? Well, honestly I don’t know. I opted to go with another agency after waiting for two years. I was getting really good opportunities from other folks and was SO done with the wait.
CBP needs good people and if you can manage the wait. Then be prepared for a wait. Are you aware of the status of your BI? In other words, has your primary investigator submitted your package to CBP? Has your NAC been completed? Call your HR representative with CBP and they will tell you if your “Pending NAC”. If you are, and it’s been a long while. Call your congressperson. There is no harm in having them reach out on your behalf to assist you. I would not recommend having your congressperson reach out to CBP though. NBIB sure; if your NAC is the hold up.
In closing, know this. The internal affairs realm of CBP is an island unto itself; they make the final adjudication. And I am here to tell you; they take there time with each package. So, there you have it. I hope this helped and good luck.