I am currently waiting on a TS clearance. Back at the beginning of the month, I emailed HR to check on my status. Two weeks later, they emailed me to say that my case was 'complete' but offered no further information.
I called my case manager, who confirmed that my case was closed but that she hadn't received my file yet (it has to be delivered by courier, or something).
That was two weeks ago and I haven't heard a thing. Is this just normal bureaucratic sluggishness or could it be something else?