How do I cancel my investigation?

I’ve applied for a Public Trust investigation (a civilian agency) through my company. However, after a few months I had a change of plans and recently resigned from the company. When resigning, I asked my company security rep to cancel the investigation. He told me he notified the agency contracting officer who is supposed to track the status of the investigation. However, I got a sense from him that there was no good visibility into the cancellation process, and it was possible the investigation could continue running for some time. I did not like that idea, since I specifically did not want my private records to stay active in their system (NBIS), nor my contacts getting called, while I no longer have a need for any of that.

So, I logged on back to NBIS thinking I can see the status of my submission and communicate with an adjudicator, but to my surprise I see absolutely nothing there. My application that I had submitted earlier has disappeared. Why is that?? If I am the one who filled in the forms in NBIS, shouldn’t I be able to recall it/request cancellation directly, without relying on the agency contracting officer? Is there any way to do that?

If any investigator calls you just tell them you no longer need the investigation and refuse to meet with them. Same thing with your references. That is really all the control you have in the process. Once you submit information voluntarily it is difficult to stop that ball rolling. Think of it as trying to stop a rollercoaster mid-ride. It can be done but you are going to waste a lot of time effort and energy trying to do so and you still might not be successful.

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