I’m currently rolling up on 500 days with an open TS SCI investigation. I’ve had an active SECRET clearance for the past 5 years, just needed a higher level to perform my job. I have been interviewed, references and non-references interviewed, credit and school records have been pulled, and my investigator has informed me (as of a month ago) that she is done with her investigation on me. I talked to my FSO last week to follow up and my investigation status is still open in JPAS. I emailed OPM to see if they could give me more specifics and their response on my investigation is that it is still in progress and to ask the hiring agency if I want to know specifically where its at. Since my investigator is done collecting data and has informed me she submitted the information up over a month ago why would my investigation status still be open in JPAS? Does it go back to OPM once the investigation is done? Is there any other source I can contact to get an answer?